Banking & Financial Translation Services

Offering language technologies, interpreting and financial translation services since 1999

Experts in the finance and banking sectors

For more than 20 years, 2M Language Services has been assisting the finance and banking sectors with professional language services specifically tailored to banks, credit unions, consulting firms, insurance providers, mortgage lenders and investment companies.

Our goal is to help these financial institutions reach non-English speaking members of the community. Clear communication and cultural sensitivity are required to interact with international audiences, migrant communities and refugee communities within Australia — with this in mind, we offer interpreting and financial translation services in more than 250 languages including new and emerging languages from around the world.

Multilingual communication improves customer service and helps to protect the interests of banks, financial institutions and their customers, which is why our financial translation services are available globally and throughout Australia — from capital cities to rural and regional areas of the country.

For more information about our interpreting and financial translation services, please contact us at (07) 3367 8722. We will provide an obligation-free quote for your consideration.

Industry-tailored language services

Translation & Localisation

Enhancing your multilingual client communications with accurate corporate and financial translations tailored to your institution.

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Video Localisation

Professional subtitling & voice-over/dubbing services to deliver your corporate marketing, media, and financial presentations to global stakeholders and customers.

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Professional interpreters with financial expertise to help you speak in your clients' languages at industry conferences, events, meetings.

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Why your business needs financial translation services

There are a number of reasons to introduce translation and interpreting services into your business model. More than one fifth (21%) of Australians speak a language other than English at home — the most common languages (after English) being Mandarin, Arabic, Cantonese and Vietnamese. With this in mind, it is quite probable that a large percentage of your customer base (or potential customer base) are non-English speaking Australians.

Here are just a few reasons why interpreting and financial translation services are essential for your business:

Connect with investors and customers

Money is essential to all members of the community. It’s crucial that all customers and investors can understand the intricacies of banking, loans, mortgages and other potentially life-changing financial decisions. Introducing multilingual services and documentation such as bank statements, contracts and legal documents will help your business connect with all customers and ensure all legal contracts are binding and understood.

Build trust and loyalty

Language services can help you connect with your customers on a more personal level and ensure they understand the information that is being presented to them. By tailoring your services to meet the customer’s needs, you can build a sense of trust and encourage your customers to stay with your business for years to come.

Improved reputation

The inability to communicate with all customers and investors can easily tarnish your business’s reputation on an international scale. Clear communication fosters a sense of inclusion — no member of your financial institution should feel excluded or unable to access important information. Our translators, interpreters and language technologies streamline communication and allow you to connect with all customers.

Continuity and consistency

This is essential for successful brand communication. Our translators and interpreters place a high value on precision and attention to detail, ensuring all translated documents are accurate and consistent with your original English-language branding. You can rest assured knowing all customers have received the same essential information.

Better customer service

In order to answer questions and provide the best possible experience for your customers, you need to be able to speak their language. Whether you are providing customer service on-site, online or over the phone, our translators and interpreters can break down the language barrier and ensure your customers receive the support they need in real-time.

Enter new markets

If your business operates or aims to operate in more than one market, translation and interpreting services simplify the process by limiting linguistic and cultural barriers to entry. Selling products and services in a market's local language also increases competitiveness to attract new customers.

Specialist linguists in the finance and banking sectors

2M offers language services both nationally and internationally from our global offices in Europe and South America. Our NAATI certified translators and interpreters are specialists in the finance and banking sectors, working on a wide range of projects including:

  • Mergers and acquisitions
  • Contracts
  • Balance sheets
  • Bank statements
  • Investments and annual reports
  • Shareholder information
  • Payroll services.

We screen all of our interpreters and translators to ensure they have proficiency in your business’s target languages and have extensive experience in finance so that your translations and interpretations are as nuanced and accurate as possible. Plus, we can deliver translations in a number of forms including audio, visual and text — alternatively, we can join meetings, events and calls to help you speak your customer’s language on-demand.

Language technologies and workflow automation designed for small to large-scale localisation

Translation and interpretation shouldn’t slow you down or require extra work on your end. To streamline the process and save time on manual data entry or tasks, we have introduced custom localisation workflows to eliminate unnecessary roadblocks.

From custom machine translation to automated quotes and content system integration, we have put together a translation and client environment that allows you to scale up your localisation projects and leverage your linguistic assets for cost-effective and fast translations.

Contact us for more information about automated system integration for your fast-paced business.

Why choose 2M for financial translation services?

At 2M Language Services, we are proud of our meticulous attention to detail and track record of accurate, reliable translations. Our high standards have allowed us to work with some of Australia’s largest financial institutions and help them connect with diverse customers on a more personal level.

There is a wide range of benefits for choosing 2M Language Services.

Linguistic quality assurance

2M holds ISO certifications in 9001:2015 (Quality Management), 17100:2015 (Translation Services), 18841:2018 (Interpreting Services) and 27001:2013 (Information Security Management Systems). These certifications attest to our ability to deliver quality language services to the financial and banking sectors in line with globally recognised best practices.

NAATI-certified translators and interpreters

All of our Australian translators are certified by the National Accreditation Authority for Translators and Interpreters (NAATI) as required by the Department of Home Affairs. They also hold graduate qualifications in translation or interpreting from an institution of higher education or recognised graduate qualifications in any other field, as well as five years of full-time professional experience in translating or interpreting.

Our international translators have advanced country-specific university degrees and have worked within their respective industries.

Industry expertise

2M Language Services has been providing language services in the financial and banking sectors for more than 20 years. We are an active member of the Australian Export Council and work with a wide range of financial service exporters and actors in the domestic market.

We will select a team of translators who have expertise in your industry, ensuring we deliver the best possible results for your project.

Strict code of ethics

A strict code of ethics applies to all of our translators and interpreters. Your documents are treated confidentially. Plus, you will be assigned a dedicated multilingual project manager who will coordinate all aspects of your project, delivering translations on time, on brief and on budget.

Global offices

With offices globally, our team is ready to support you 24/7 under our Follow the Sun customer service model. We operate across Australia, the Americas, Europe, and the Pacific to address your needs as required.

Customised solutions

Every business or organisation's language needs are different. To ensure your expectations are met, we can devise a customised translation or interpreting solution based on unique project requirements or target audience.

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FAQs about our financial translation services

Download our industry-specific brochure