Banking & Financial Translation Services

We offer language services in more than 250 languages including new and emerging languages so you can communicate more effectively with your customers. Simply let us know what languages you need to use.

Absolutely. We have worked with a wide range of Australian and international companies including ANZ, Westpac, Deutsche Bank and more. We also work with the Australian Tax Office (ATO), helping it improve multilingual communication and reach more Australians.

Yes. All of our translators and interpreters are NAATI certified.

In countries where NAATI does not provide credentialing, we work with experienced translators who go through a strict screening process to ensure we can deliver the highest quality language services possible.

To book our language services, simply contact our project management team. We will set up a call so that we can learn more about your business and unique requirements, and then explain the process in more detail. If you require ongoing interpreting services or over the phone/video remote options, our project management team will set you up in our easy-to-use 2M lingo™ interpreting app.

For documents, we offer a 24-48 hour service after receiving the documents. Larger projects can also be serviced but an urgency loading may apply. On demand over the phone or video remote interpreting requests can be submitted via the 2M lingo™ app. Your request will be matched to an experienced interpreter that fits your criteria as soon as possible.

We understand that banking and financial documents change all the time — in fact, they rarely stay static as new concepts, terminology and products emerge. With this in mind, we do our best to provide fast service without sacrificing quality.

Urgent and/or short translation requests on the 2M On Demand app can be delivered within 60 minutes.

You can send us documents in whatever editable format you have available e.g. a Word file, InDesign, Powerpoint, etc (PDF also supported). As long as the text is editable, our translators will translate it for you. If you have any specific requirements, please let us know and we will accommodate them for you.

Absolutely. Banking and finance documents are often confidential and we treat them as such. We have multiple processes in place to ensure your documents are treated confidentially and will not be shared outside of our organisation. Plus, 2M Language Services is ISO certified in 9001:2015 (Quality Management) and 27001:2013 (Information Security Management Systems) so you can rest assured knowing that your data is safe with us.

Our area of expertise encompasses all financial services including retail and corporate banking, insurance, wealth and asset management. We cover:

• Retail banking
• Wealth management
• Corporate and investment banking
• Insurance and insurance investments
• Brokerage
• Real estate
• Investment funds
• Institutional and retail asset management

Yes. Insurance is one of the biggest global financial industries and there are various documents that need translating to facilitate communication with customers and investors. These documents might be:

• Policies and contracts
• Insurance agreements
• Disclosure statements
• Letters of credit
• Annual reports
• Certificates of insurance
• Marketing materials
• Insurance websites
• Application forms
• Loss reports
• Claim documents

Our linguists can translate information into the language of your choice, whether it needs to be delivered in text, audio or video.

Yes. High-quality translations are essential for you to communicate with different stakeholders, no matter the size of your business. With this in mind, we handpick our translator teams based on their experience in your industry, ensuring the translations are accurate and the correct terminology is used.

Our translators work with financial institutions like yours to continually translate and update publications like annual reports and marketing materials so they can be understood on a global scale. Plus, our translation memories and glossaries guarantee consistency between all of your documents, following your terminology preferences. 2M is also ISO-certified 17100 for Translation Services.

Yes, we offer a wide range of language technologies to make translation & interpreting faster and more efficient, allowing you to minimise downtime and connect with your customers sooner. For example, the 2M lingo™ app unifies interpreting services on a single platform, allowing you to manage bookings, calls, video conferences, billing and data reports in one place.

For translation services, we offer AI-driven workflows and translation memory technology to save on time, internal costs and content repetitions. By integrating your content management system with our state-of-the-art translation environment, you can easily reduce translation errors and speed up turnaround times.

Our technologies are designed to work in tandem with our talented interpreters and translators, guaranteeing the accuracy of the work. However, we also offer cost-effective, fully automated solutions. Contact our project management team at (07) 3367 8722 to book a consultation — we will provide expert recommendations and advice to ensure you get the right interpreting and translation services for your business.

Language services are simple with 2M. All you need to do is to contact us online or call us on 07 3367 8722 to book a consultation. From here, one of our project managers will be in touch to learn more about your business, your unique challenges and specific needs so we can match you with the right services for your business.