Government agencies & Community

Translation & interpreting services for Government agencies and the Community sector

It is crucial for the Australian Federal & State Governments and the Community sector to provide clear information about the public services they are offering to the members of their communities. To assist them in reaching CALD (Culturally and Lingusistically Diverse) and non-English speaking communities, 2M provides a wide range of language services including translation and interpreting services. This improves greatly their customer service delivery but also helps protecting the interest of the Government and the community members.

translation interpreting for Australian government

Our services assist Government agencies and the Community sector in providing clear communications with the appropriate cultural sensitiveness required to interact with migrant & refugees communities, Aboriginal & Torres Strait Islander communities. Our company sits on several State and Federal agencies language services supplier panels such as the Australian Federal Police, The Department of Human Services, The Australian Taxation Office, Queensland Health & Department of Justice & Attorney General, South Australian Department of Education, various local councils and more. A full list is available on our client page.

Some of our work

Australian Digital Health Agency

Translation of the My Health Record website into 17 CALD communities' languages.

Australian Federal Police

Providing interpreter & translator services to assist AFP and Counter Terrorism with investigations and court hearings.

Brisbane City Council

Assisting the city council with multilingual video subtitles to reach non-English speaking community members online.

A range of services & system infrastructure specifically designed for Australian Government agencies

We offer our language services Australia wide in capital cities as well as in rural & regional areas. Our translators & interpreters are NAATI certified and hold when required:

  • Police Certificate
  • Blue Card
  • Yellow Card
  • Security clearances ( Baseline, NV1 & NV2 secret)
  • Vaccination proofs

Data security & compliance

2M systems are hosted on 2M’s private servers located in Australia and are compliant with the Australian Government's Cyber Security Requirements and the Cloud Security Alliance (CSA) questionnaire. Please contact us for details on how we process data and security.