Healthcare & medical interpreting

Interpreting > Healthcare & medical interpreting

Healthcare & medical interpreting services

In an emergency situation, understanding one’s rights as a patient isn’t a luxury — it’s the law. With more than 21% of Australians speaking a language other than English, the demand for medical interpreting services and qualified medical interpreters is greater than ever. At 2M we have been providing NAATI certified and specialised medical interpreters to public and private organisations for more than 20 years. We work with organisations such as Queensland Health and private hospitals & clinics.

Our medical interpreters are experienced in the healthcare area and have undertaken specific training to ensure that they deliver information accurately to the patient in contexts that can be sometimes difficult. We cover the main languages other than English spoken in Australia to assist CALD communities in receiving healthcare services and information in their own language. Our medical interpreting services also cover a number of Indigenous & Aboriginal languages.

Our medical interpreters hold when necessary:

Blue Card
Yellow Card
Valid Police Certificate

We work with state health departments as well as private hospitals & clinics. Our medical interpreting services can be delivered onsite or remotely via telephone interpreting or video remote interpreting through our 2M lingo interpreting platform.

See our other interpreting services.

what our clients say…

I am so grateful for your super responsiveness on this very ill-timed project and so very impressed with your service and your engagement. Thank you very much!

Fiona Strykowski
Marketing Manager

Thank you so much!
Your work is really much appreciated, you have been amazing to work with and incredibly responsive.

Cynthia Wong
Consultant
Aon Hewitt

I just wanted to say a huge thank you to you and your team for your assistance with the Brisbane Must-Do Experience list, the translated copies were a massive success.

Daniel Savoff
Tourism Coordinator
Brisbane Marketing

Thank you so much for your help with this project, and the speed with which you finished the translations for us. It’s been so easy working with you and I really appreciate all your assistance.

Kate Marsh
Communication Director
Children by Choice

Thanks very much for all your help, Tea. It was a great relief to be able to rely on accredited interpreting services – I am very grateful.

Toby Dagg
PC Constable
Marrickville Detectives

I am deeply impressed by your quick and excellent work. Thanks very much.

Christoph Rentschler

Both the Spanish and Portuguese versions were first class so you must have a very good translation service.

Nicholas Baker
Austrade

Austrade in South America advised that the translations were first class. Thank you so much for producing work of this calibre. It certainly makes all our lives easier.

Gina Ferraro
Senior Trade Officer
Premier’s Department of QLD

2M supports Tourism Tropical North Queensland with proficient translation services that assist the organisation in spreading its marketing messages. TTNQ has always found 2M to be professional, efficient and dedicated.

Dion Eades
Tourism Tropical North QLD

We have found 2M to be exceptionally responsive to our needs. We are a small firm where timing is everything. Your team has enabled us to compete with larger firms in securing corporate clientele.

Timothy Smith
Australian Capital Migration

To work with an organisation that is able to quickly and accurately provide translations of our material enabled us to respond to the needs of people from culturally and linguistically diverse communities.

Richard Franklin
Royal Life Saving Society Australia

Thank you, we have received our copies of the translations, greatly appreciated and wonderful service, fast and efficient. Quite rare these days!

Tina Pell
Sydney NSW

Thank you for the Health Card and Poster into 66 languages. Your work was of very high standard and your questions seeking clarification were useful. You produced a high quality product in a short timeframe.

Ellen Hawes
QLD Health Department

We have been very impressed with the efficient service and your impeccable customer service.

Jeannine Smith
Assistant Director
Department of Immigration and Citizenship

I would like to say that myself, and our CEO, have been extremely impressed with your company’s professionalism and turnaround.

Ausilia Cristiano
Odyssey Travel

I just wanted to say another big THANK YOU for your work on the handbook! We had glowing feedback on the layout and quality and our native speakers are very very impressed with the translations.

Mila Cerecina
Executive Councillor
NSW Young Lawyers

The service and professionalism received was second to none. Given the nature of our business, timeliness is critical and your work certainly exceeded our expectations.

Matt Taylor
Manager Marketing
Rio Tinto

Thank you on a job well done. At all times we found the deadlines for translations were met, either on, or before time and attention to detail ensured translated documentation was precise and accurate.

David Rickard
Commissioning Manager
Tiebaghi Project, Barclay Mowlem

Thank you for all your hard work. I really appreciate your help – you guys made what seemed a daunting task into one that was not so daunting after all. I will definitely give you a call when we need our next translations.

Katrina Britnell
Business Coordinator
Buxton Innicon Pty Ltd

Your service is courteous, discreet and efficient. We will not hesitate to recommend you.

Luke Russell
Lawyer
Minter Ellison Lawyers

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Client spotlight

The 2M voice talent team worked on a production of a multilingual DVD for DIAC, the Asian Settlement DVD in Rohingya, Karen, Nepalese, Burmese and Chin Haka. Scripts were translated, edited then recorded for DVD by voice talents in the 2M studio.

Department of Immigration and Citizenship

AON HEWITT have long been a client of 2M. Multilingual surveys and market research reports being regularly translated into standard European and Asian languages as well as Pacific languages such as Bislama (Vanuatu) and Samoan.

AON

We worked with the Translink Transit Authority’s web strategy team on providing vital public transport information in French, German, Traditional and Simplified Chinese, Italian, Spanish, Vietnamese, Russian, Arabic, Greek, Korean and Japanese.

Translink

2M is the language partner of BDO, regularly providing translations and most recently Mandarin simultaneous interpreters for BDO conferences in Brisbane and Sydney.

BDO

2M is a nominated language service provider for MARA and delivers daily certified translations into English out of 80+ languages.

Migration Agents Registration Authority (MARA)

2M assisted Australian Exporter Solarwise to break into the Middle Eastern Market through translations, market research and market presence.

SolarWise

2M cross cultural trainers were at hand to train Fujifilm Australia executives in “how to do business with the Japanese” and “Japanese business etiquette”.

Fujifilm

2M provided simultaneous interpreting in Japanese, Chinese and Korean for the international MasterCard conference held at the Cairns Convention Centre.

MasterCard

We worked with The National Opal Collection’s global marketing team to produce the DVD and publication showcasing this national icon. We translated and edited the book and recorded the narration for the accompanying DVD.

The National Opal Collection

Creating Spanish website and subtitles for BHP filmed interviews with CEO Andrew Mackenzie, BHP Chief Financial Officer and Chief People Officer.

BHP

2M produced MAUI Campervan safety and introduction DVDs where scripts were translated into German and French. Our voice talents narrated the series of safety and intro lectures.

Maui

2M has been providing regular translations for the Queensland Health Multicultural Unit. From posters and flyers into 60+ languages, to press releases on swine flu and other health threats.
See the Queensland Health multilingual online resources

QLD Health

2M works closely with DIAC’s communication department providing translations into 30+ languages.

DIAC

2M translated a range of G20 Nation and Brisbane industry fact sheets that Brisbane Marketing produced for global media during the Leaders’ Summit. These factsheets were part of a Media Toolkit which also included visuals and images for download and was accessed more than 5300 times in the week of G20. They were also distributed on USB and in print, ensuring the world learned more about our river city and its strong links to various G20 Nations.

G20 Brisbane

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Healthcare & medical interpreting

Healthcare & medical interpreting services