Certified under ISO 18841:2018 & 9001:2015Sydney interpreting services enabling seamless communication
Interpreter services are essential to connect and communicate with all participants in multilingual meetings, conferences, online classes, live news reports, and even medical appointments. Our NAATI-accredited interpreters have expertise in various subjects and industries, allowing you to convey messages accurately and sensitively and be understood. We’re familiar with cultural nuances worldwide, ensuring we can deliver interpretation services that bridge the communication gap with ease.
Discover our extensive range of interpreting services in Sydney, available on-site, over the phone, or via video link.
Industries we work with
Our professional interpreters and translators have expertise in a vast range of industries, from healthcare services and government departments to engineering and defence organisations. Thanks to our interpreters, we can break down communication barriers during business meetings, conferences and other proceedings, ensuring all messages are understood.
Find your industry below and learn more about our professional Sydney interpreter services.
Our Sydney interpreting services
Our Sydney interpreting services are crucial for creating meaningful connections with customers, clients, communities, and relevant stakeholders all over the world. With this in mind, we’ve been providing interpreting services for over 20 years, making us the most trusted and preferred provider of these services in Australia.
Legal Interpreting
Accuracy and professionalism are important in high-stake environments like courtrooms. With this in mind, we will assign an experienced NAATI-certified interpreter with subject-matter expertise to your case.
Your interpreter can provide interpreting services for court cases, depositions, witness statements, mediations and more. This interpreting service is available for one-off occasions or ongoing proceedings.
Available services:
- Onsite interpreting
- Telephone interpreting
- Video interpreting.
Healthcare & Medical Interpreting
Everyone has a right to healthcare, which is why interpreting in healthcare and medical settings is crucial. We provide professional interpreting services for hospitals, clinics and medical practitioners in both public and private settings, eliminating language barriers between medical professionals and their patients.
This service can help with common misunderstandings and incorrect prescriptions, so unnecessary appointments can be considered a thing of the past.
Available services:
- Onsite interpreting
- Telephone interpreting
- Video interpreting (telehealth)
- On-demand interpreting (phone or video).
Conference Interpreting
Conference interpreting involves multilingual communication during conferences and meetings, ultimately bridging the communication gap and allowing for a free-flowing back-and-forth.
Our interpreters in Sydney can facilitate this in two ways: simultaneous interpreting or consecutive interpreting.
- Simultaneous interpreting involves the speaker and the interpreter speaking at the same time. This is ideal for smooth, accurate communication between two parties and eliminates uncomfortable silences. This service can be delivered over the phone or via video link.
- Consecutive interpreting involves the interpreter listening to a speech, taking notes and then rendering the meaning of the speaker's message in another language. Ideally, you will have the interpreters onsite.
Business & Technical Interpreting
Effective and accessible multilingual communication is essential for your business's success in a global economy. Our professional team can help forge international partnerships and improve customer service through fast, accurate interpreting.
Available services:
- Onsite interpreting
- Telephone interpreting
- Video interpreting (telehealth)
- On-demand interpreting (phone or video).
24/7 telehealth interpreting services in Sydney
Consulting with patients who speak limited English or don’t speak English at all can be stressful, awkward and frustrating for all parties involved, but it doesn’t have to be. Our interpreters in Sydney provide access to medical professionals anytime, anywhere, through 2M lingo™ in Coviu and Healthdirect Video Call.
We understand that your time is important as a medical professional. Communicating with patients who speak limited English can take up a lot of time, especially when trying to understand and address your patient’s health concerns.
2M Language Services has partnered with Coviu so that you can access on-demand access to healthcare interpreters 24/7. With the 2M lingo™ add-on in Coviu, you can quickly and easily invite an interpreter to a patient consultation via video to help you communicate effectively with your patient.
- Redial the same interpreter within two minutes after the end of the call
- Request gender-specific interpreters for a more comfortable consultation
- Prioritise, limit, or exclude interpreters in the call queue.
Register with us to activate your free 2M lingo™ account. You won’t start paying until you start requesting interpreters.
Need an interpreting service that transcends time and travel for patients? With the Healthdirect Video Call add-on in the 2M lingo™ app, you can invite interpreters to telehealth video calls, no matter where you’re working. This enables you to work with a wider range of patients who might not have previously had access to your services.
Healthdirect Video Call is a secure system that doesn’t store patient data. This professional service is protected by cyber security and privacy guidelines as per the Australian Government Information Security Manual and the Health Insurance Portability and Accountability Act 1996.
Benefits of the 2M lingo™ interpreter management system
Accessing interpretation services is easy with 2M Language Services. The 2M lingo™ app integrates interpreter booking, appointment management and payment tracking into a single, accessible system. You can connect with translators and interpreters, or book onsite, telephone and video bookings in a matter of minutes.
Learn more about the 2M lingo™ app’s capabilities below.
Interpreter booking
Using the 2M lingo™ app, you can connect with a professional interpreter in a few clicks. Our user-friendly platform will match you with an interpreter based on your language needs, subject matter, gender preference (optional) and preferred delivery method.
Available services:
- Onsite interpreting
- Telephone interpreting
- Video interpreting
Telephone interpreting
We offer cost-effective telephone interpreting services when an interpreter is not required onsite or for urgent appointments.
You have on-demand access to our team of interpreters — anytime, anywhere.
Available booking options:
- Pre-book
- On-demand interpreters.
Video interpreting
Connect with patients, suppliers and partners on-screen at any time with our video interpreting service, available through the 2M lingo™ app. Our video interpretation services are available for one-off and ongoing requests, depending on your needs.
Available booking options:
- Pre-book
- On-demand interpreters.
Contact us for an obligation-free quote for interpreting services in Sydney
Get in touch for an obligation-free quote, or to speak with one of our experienced language consultants. We’ll assign a project manager with expertise in your industry, so you can discuss your interpreting requirements with someone who truly understands the scope of your project.
Frequently asked questions
“Translator” and “interpreters” are not terms that can be used interchangeably. A translator works with the written word — they translate text, like documents, manuals, books, brochures, websites, etc., from one language to another.
An interpreter works with the spoken word and interprets messages from one language to another to facilitate smooth communication.
A translator can also be an interpreter, and vice versa, which means the translator underwent additional training to become an interpreter or translator.
There’s no one-size-fits-all answer to this question. The cost of an interpreter depends on various factors like language combinations, the subject matter, the location of the session, and the delivery mode (e.g. onsite, telephone, or video interpreting).
The 2M lingo™ app is available on the Apple App Store and Google Play. It is available on iOS and Android. It is also free to download — you won’t start paying until you start booking interpreters.
Yes! We’re proud to have achieved multiple ISO certifications to ensure our clients receive the best possible service. We are certified under globally recognised standards, including ISO 9001:2015 (Quality Management Systems), ISO 17100:2015 (Translation Services), ISO 18841:2018 (Interpreting Services), and ISO 27001:2013 (Information Security Management Systems).
You can rest assured knowing our team works to such high standards and are committed to providing excellent service, results, and privacy.