Self Service Translation

NAATI is the National Accreditation Authority for Translators and Interpreters in Australia. The aim of NAATI is to maintain high national standards in translating and interpreting professions by issuing NAATI certification to industry practitioners. Only NAATI-certified translators can issue NAATI-certified translations.

The end goal is to increase the number of translating and interpreting professionals in Australia who are responsive to the changing needs and demographics of Australia’s culturally and linguistically diverse society and, in turn, allow more people to engage and participate in Australian society.

A certified translation is a translation that has been officially recognised by a government body or other organisation like NAATI. Certified translations are often required for official documents like birth certificates or passports. A regular translation is not officially recognised and is not accepted for official purposes.

If you have official documents that need to be translated into English for submission to an Australian government department (e.g. the Department of Home Affairs), the translation should be completed by a NAATI-certified translator. 

NAATI-translated documents may be required in: 

• The Department of Home Affairs
• The Department of Foreign Affairs and Trade 
• State registries of births, deaths and marriages
• The Passport Office
• The Immigration & Citizenship Office
• Road and Traffic Authorities (excluding NSW)
• Courts of law.

You can translate a wide range of documents on AcudocX, including but not limited to:

- Birth certificate
- Death certificate
- Divorce certificate
- Family name change
- First name change
- Marriage certificate
- Police clearance certificate
- National ID
- German baptism certificate
- German employment certificate
- German passport
- EU Drivers Licence
- COVID-19 vaccination certificate.

Extract translations feature the most important information of a document, making them ideal for translating most personal documents and certificates.

The layout of an extract translation is easy for Australian Government departments to follow and find the necessary information. Plus, it is generally a cost-effective option if you are seeking to translate a personal document and can be completed in a shorter timeframe than a full translation.

All NAATI-certified extract translations are recognised by the Australian Government.

Self-service translation allows you to translate your personal documents by inputting document details into the relevant fields. The online AcudocX translation service is quick and easy to use and will provide you with a NAATI-certified document once a 2M translator has checked, reviewed and approved the translated document.

Anyone who needs a NAATI-certified translation of their documentation can use our cheap certified translation service. We provide quality translations at a fraction of the price of other providers.

Our AcudocX translations start from just $24.95. Because this is self-service, there’s no need for project management and resource costs. This allows us to keep costs low for our clients while still guaranteeing quality. Every self-translated document is verified and stamped by a 2M NAATI-certified translator.

A 2M NAATI-certified translator will return your document within 24 to 48 hours of receiving it.

2M translators review all personal documents for full accuracy in line with Australian Government requirements. Once complete, the translator will return a NAATI-certified document to you. The Australian Government recognises all AcudocX documents as certified.

Currently, we only support Arabic, Chinese, French, German, Hungarian, Italian, Indonesian, Japanese, Persian, Romanian, Russian, Slovak, Spanish, Malay, Korean, and Thai into English translations on AcudocX. More languages are coming, but until then, our standard NAATI translation service is available.

Absolutely. 2M Language Services is certified for ISO 27001:2015 (Information Security Management Systems), meaning we have safeguards in place to protect the sensitivity and confidentiality of your information. Plus, our NAATI-certified translators are sworn to a strict Code of Ethics, putting the confidentiality of your documents at the forefront of everything we do.

While AcudocX is limited to 16 languages at the moment, we have other translation services available, including our standard NAATI translation service. You can choose to upload a single document (e.g. a driver’s licence, birth certificate, police certificate, passport or one-page diploma) or multiple documents at once — our team will be in touch to provide a personalised quote based on the project at hand.

Accessing these services is simple — we have a quick and simple form online that you can fill out to provide us with more detailed information. We’ll be in touch ASAP — we know translations are often time-sensitive.

You can pay with Visa, Mastercard or PayPal via AcudocX. If we have provided a personalised quote, we may be able to offer a bank transfer or another payment method (if required).

Yes. The self-service and extract translation are mobile-friendly.

Yes. Once you have finished selecting the sections of the documents you wish to translate (or have selected a full translation) and submitted the document, you will have the chance to add another document, whether they are the same type of document or different types of documents.

Not initially, no. AcudocX provides free edits for our 2M translators to edit or revise any fields in the document for accuracy. An “edit” might include a change in text or numbers in the field e.g. the date was entered “17 May 1992” and the translator changes it to 18 May 1992”. This counts as one edit.

If more edits are required after we have translated, edited and certified the document, there may be an additional fee.

No, you can leave fields blank and continue filling in the rest of the fields, even if AcudocX is asking you to enter fields that you cannot find in the document.

Yes! Translated documents can either be delivered as a PDF to your email address or sent via Australia Post. Please note: extra charges apply for postage.

Absolutely. If there’s no hurry to translate your personal documents, you can submit documents for manual translation and review — your documents will be ready within three to five business days. Alternatively, if you absolutely need your documents within 24 hours, we have an urgent service available so you can jump the cue and get your documents back as soon as possible.