2M has been servicing the Medical & Healthcare industry with professional medical translation & interpreting in the fields of clinical research & trials, Med Tech and medical devices, insurance, pharmaceuticals, regulatory compliance and veterinary in both public & private sectors for nearly 20 years. To assist them in reaching non-English speaking audiences, 2M provides a wide range of translation, interpreting and localisation (videos, websites) services into over 250 languages.
Our services help corporations & government agencies to improve their customer service delivery and also expose their products to broader international consumer audiences. We assist Medical and Healthcare companies in providing clear communications with the appropriate cultural sensitivity required to interact with international audiences and migrant & refugee communities in Australia.
Our company is an official supplier of various state and federal government agencies and an active member of the Australian Export Council. We work with global Medical and Healthcare companies as well as actors of the domestic market.
We offer our language services Australia wide and internationally from our global offices in Europe and South America. Our translators & interpreters are specialists in their field and are experienced working with the following types of projects:
Our team of translators is composed of native linguists that have the required subject matter expertise to convey your message with the appropriate cultural sensitivity and level of quality & compliance for your specific target audiences.
Your translation projects undergo our rigorous Quality Assurance procedures which include a 2nd independent linguist review and a thorough QA check by your project manager.
Take advantage of our customised localisation workflows to avoid unnecessary steps that might slow down your projects or require extra work from your end.
From our interpreter booking platform & video remote interpreting to automated custom machine translation and content system integration, we have put together a language service & client environment that allows you to scale up your interpreting and localisation projects and leverage your linguistic assets for cost-effective and rapid language support.
Connecting to 2M interpreters via Coviu and Healthdirect Video Call is simple: Create an account on 2M lingo™ and install the 2M lingo™ add-on in your clinic instance (for HealthDirect users, 2M lingo™ add-on installation must be requested to your telehealth manager). From there you can add our On Demand medical interpreters to your consultation calls without needing a prior booking.
Coviu video telehealth allows health practitioners and allied health professionals to support their patients through access to reliable and experienced medical interpreters. The all-in-one platform ensures healthcare practitioners can provide the highest level of care with integrations with existing remote monitoring devices and practice management software.
healthdirect Video Call is purpose-built for clinical settings. The platform is designed to replicate an in-person consultation, with features such as a virtual waiting room while the clinician is preparing to join. The multi-way video consulting capability makes for simple connectivity to interpreters, health specialists, carers and more.