Certified under ISO 18841:2018 & 9001:2015Business and corporate interpreting services
We provide professional interpreting services to domestic & international organisations into 100+ languages. Our team of interpreters is NAATI certified with experience in interpreting for negotiation meetings, trade missions, site visits, technical content.
Our flexible service delivery options allow us to cater for onsite appointments or remote meetings:
- Onsite interpreting
- Telephone interpreting
- Video remote interpreting
Languages
We cover Australia's migrant & refugee communities languages as well as rare & emergent languages such as Pacific Island languages or African dialects. Our team of Indigenous interpreters can assist you with Aboriginal & Torres Strait Islands languages.
When required, we assign interpreters fluent in regional language variations i.e Arabic Juba for South Sudan or Latin American Spanish for South America.
Technical interpreters
Our team of technical interpreters is composed of professionals with experience and background in the specific fields to which they interpret for with knowledge in the terminology and industry.
We regularly assist our clients with technical interpreters specialised in the following fields:
- Mining & resources
- Defence & security
- Manufacturing
- Medical & pharmaceutical
- IT & technology
Customer service & call centres
Access our network of 12,000+ professional interpreters to enhance your customer service or increase sales with your non-English speaking audiences. Through our custom IVR service, we enable your staff to connect with a telephone interpreter when dealing with clients or prospects from a culturally & linguistically diverse background.
Ideal for:
- Insurance companies
- Banks & financial institutions
- Utility companies (electricity, gas, water)
- Telecommunication companies
Onsite interpreting
While telephone and video interpreting offers short response times in an emergency or when faced with unexpected language barriers, onsite interpreting can be a more appropriate solution for longer appointments that are planned in advance.
This service must be booked in advance, travel charges may apply.
Telephone interpreting
With telephone interpreting, you can access fast & reliable language support in seconds. It also helps to reduce the costs as minimum charges are lower and no travel is required.
You can access our telephone interpreting service via phone or through our web-based & mobile app 2M lingo™. This service is available:
- On-demand
- Pre-booked
Video interpreting
Our video interpreting services help people interact more personally than traditional telephone interpreting owing to the visual context and cues.
Our platform offers a smooth video call experience for better remote interpreting experience, ideal for global meetings with remote participants in various locations.
Facilitating in-country auditing and procedures in a global context
- Languages: Hindi, Arabic
- Method of interpreting: Remote video & telephone
Worley Parson is a large multinational engineering and consulting company with over 60,000 employees in more than 50 countries. Internal audits in such a global organisation can be challenging when language cause a communication barrier.
Fortunately, Worley’s audit staff can access on-demand professional interpreters anywhere in the world via our 2M lingo™ remote video or telephone interpreting technology. This way communication is facilitated, and they can get on with business.
